Filed my I-765 application 10 days ago to Lockbox, did not receive receipt notice, Pls help!

[Mandakini]

Hello All,

 

I filed my application (I-765, Application for Employment Authorization) for renewal of my EAD at Lewisville Dallas Lockbox facility over 10 days ago and have not received a receipt notice.  Also, I have not received email notification and message after filing G-1145.

 

I am very much worried about it and request your kind help here.

I called USCIS customer care and they informed me that my information is not in the system. I am looking forward for your suggestion as early as possible. Thank you!

 

Regards,

Mandakini