h1b processing time - california service center


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i had applied for my h1b extension on sep 15th and yet to get a decision.
this is my second time extension...it was sent to california processing center.
i see the natioanal average for california processing center is 2.5 months and my wait is well above that ....wht sould i do now.....my employer dont want to do premium..
should i call up uscis or go to a local office and escalate this.

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