USCIS database can't find my receipt number. Any body with the same issue ?

[akronfall]

All,

I submitted my EAD and AP renewal applications (for spouse and self) and got the receipt notices via USPS. I was using the receipt numbers to track the status @ USCIS.gov and I get the message that

Your case can not be found at this time in My Case Status. Please check your receipt number and try again. If you need further assistance, please call the National Customer Service Center at 'USCIS phone number'.

I called the USCIS number and was routed to another office (i believe Lincoln, Nebraska) and they said they have a glitch and causing this error on their website. I was also told that they have my applications and they are being processed.

Should i be worried about this situation ? Is anyone else seeing the same error ?

Thanks in advance for any guidance.

[kalyan_ac]

Dont worry, this happens on and off on the CIS website.Also it takes a couple days to a week to show up (receipt #) in the tracking site.

[akronfall]

Thank you for the reply immigrationseeker.

However, i got the e-mail notification on March 5th and the USPS mail in the next couple of days. Its been bordering 3 weeks since i got the e-mail with receipt numbers. Thinking about calling them back this Friday. Will keep you posted.