Visa Status shows ISSUED but NOT received Passports yet

Ariean

By Ariean,
in Family Based Interviews

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Ariean Advanced Member

Ariean

Posted
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My parents are from south India and they attended immigrant visa interview at Mumbai US consulate on Jan 18 2013 and their case status is showing as visa issued when i check online, but they haven't received their passports to home yet, may i please know is this normal & how long it will usually take to receive passports?

Thank you

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