Help please, USCIS premium process takes more than 15 days

[coria]

My employer filed the premium request with USICS(effective starting 10/26) to expedite the I94 extension after replying their RFE on Jun, however it has been about 22 days passed and seems my emloyer still didn't receive anything, also it's still showing "Request For Evidence" on uscis website, anyone knows what I can do now?

[Attorney_23]

Your employer should call the Premium Processing Service Toll Free phone number at 1-866-315-5718.

[coria]

They called and was told "your applications are still under review", and empoyer HR said "they have not been provided with any timelines on completion of the adjudicatoin"... is this a normal case?

Your employer should call the Premium Processing Service Toll Free phone number at 1-866-315-5718.

[Attorney_23]

Ordinarily, USCIS will adjudicate a case filed using Premium Processing within 15 days of receiving an RFE response. If they take longer than 15 days, they generally are required to refund the Premium Processing fee.

[INDNewYork]

Luck is all.

[coria]

thanks.. but they will still treat it as premium process after the refund, correct?

Ordinarily, USCIS will adjudicate a case filed using Premium Processing within 15 days of receiving an RFE response. If they take longer than 15 days, they generally are required to refund the Premium Processing fee.

[Attorney_23]

thanks.. but they will still treat it as premium process after the refund, correct?

Even if the Premium Processing fee is refunded, the relating case will ordinarily continue to receive expedited processing.