Missed interview date for green card. Consulate not responding

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I am US citizen and petitioner for my father’s green card. He was given an interview date for August 2022 (almost 15 months ago) in Bombay consulate. He could not attend the interview because he was in Canada at that time and could not go back. I as his petitioner immediately informed the consulate that he will not be able to attend. 

After that I have written to Bombay consulate multiple times requesting for rescheduling. 


What should we do. Should I hire an attorney? Approach our senator? 

Thank you


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