Visa status refused but passports are still with US embassy.

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Hello , here is my timeline

Dropbox appointment for me and wife on May 15th
Here is timeline

May 15 - document submitted
May 18 - status changed to “application received”
May 19 - case status updated date changed

Passport tracking shown - “delivered to post”

May 24 - status changed to “refused” for both of us

Where as passport tracking shows - “no status update available”

On CGI Federal system (the appointment portal) it shows -“ your passport is still with Embassy”

Any idea what is going on?

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