H1B approved but COS denied with incorrect reason

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My H1B petition approved but change of status from H4 to H1B denied. USCIS mentioned that as per their records I departed united states sometime in 2018 and I never came back. But I never left the country and maintained the status. When I checked the travel history at DHS site I found incorrect records after my actual arrival. I can see as arrival and departure in the span of 5 days. I have no idea how they came. I didn't even book tickets in that period. 

I see that MTR is an option but is it advisable?  If yes how long it may take to get decision? 


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