Waiting for receipt number


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I got a cap exempt petition filed through my employer s attorney last month through Premium processing . But they say they have not even received the Receipt number package for it. 


1) Are the acknowledgement receipts sent for the Premium packages also and Is there any known delay in sending them currently. 


2) By any chance will the petition be approved even before USCIS sends that receipt? Or we wait 15 calendar days after receiving the acknowledgement? 





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