SSN issue after naturalization

[arm]

Hello,

 

I became naturalized US citizen on August 8,2013.  I also change my middle name and last name during this process.  On August 14, when I went to apply for a replacement SSN card, with new name change, they could not find my new citizen information in the local SSN office. So they asked me to wait for a week.  So I did and today when I called (August 23) they again could not find new information.  So they asked me to wait 15 more days. 

 

The only document I have right now is Naturalization certificate and without SSN I cannot change/apply for anything (such as passport).

 

Is this normal?  Why is it taking so much time?  Where do I ask about what's going on?

 

Thanks

A

[pontevecchio]

Was a court ordered change involved? Did you politely speak to a Supervisor and ask what will make the problem go away? Also get an US Passport which is proof of Citizenship.

[JoeF]

Didn't you have an SSN before? The number doesn't change.

Just go there, file an SS-5 form, show your naturalization certificate, they make a copy of it. That should be it.