B2 - Visitor Visa revoked

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Hello Guys,

I had my mom visit me in US back in 2019. She over stayed for about 3 weeks due to a health complication and I was able to file for an extension. Her visa was revoked with in a couple of weeks after she went back to India. In that same revoking notification, it was mentioned that she can re-apply for a Visitor visa and attend the interview again. 

My Mother went for another visa interview in Sept 2023. The interviewer asked her just one question (have you overstayed previouly, Yes was the answer) and said she cannot grant her a visa this time and need to apply again.

Any suggestion to get mother a Visitor Visa? Is there a penality that need to pay? If yes, who can I contact? 

Any help is greatly appreciated.

Thank you.

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