H4 denied due missed biometrics (never received letter)

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Efiled for h4 extension on April 14th, 2020

Got receipt on email. Case status updated on nov 2nd asking to go for biometrics but never got the letter. So missed the appointment and wrote a letter immediately requesting for rescheduling and have Usps tracking number as proof of rescheduling request. Also spoke to uscis customer service twice explaining the same. They asked me to wait for the new appointment date for finger printing. Got no letter or email so far and case status updated to denied. Asking me to motion for reopen by filling form 290B within 33 days and paying $675 filing fees.

h4 expired on April 20th, 2020.

can I just file form 290B on my own and attach Usps tracking number that I did request for rescheduling since I never received a biometrics letter. Or do I need to consult a lawyer. Can’t believe UsCIs can do this. Please help. mother of 2 kids. 

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