Can parents travel back to India when B2 Visa Extension is not yet fully approved.

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My parents arrived to USA on March 2020, prior to corona pandemic and then after 3 months her return flight was cancelled due to Corona situation,  

I had applied for an extension of her B2 Visitor Visa stay for another 6 months. As of today Feb 2021 the B2 Visa extension status is still showing as "Case Was Received" in July 2020 by USCIS,  since July 2020 no further progress was made on this case, we applied her B2 extension online through the portal and got the receipt notice right away.

My question is, Is it ok for my parents to travel back to India prior to extension approval or wait until her biometrics are completed and she gets her visa extension fully approved?

i do not want her to get into issues when she comes next time, hence requesting for your advice.

I sincerely pray and wish that all mighty accept all our sincere endeavors and help us in our valid causes.

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