Mobile Biometrics Appt Question


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Hello, below are my case details.

EB2 Priority Date: May 5, 2011
Uscis received date: October 16, 2020
Center: MSC
Receipts received in mail: November 28, 2020
Biometrics Letter: Not received yet.

I have a quick question on biometrics. My wife is currently on complete bestest due to a medical condition till end of January 2021. I saw an article from uscis that mobile appointments (officer will come to our location and collects fingerprints) are available for medical conditions which say applicant is disabled and cannot move. Can anyone suggest the process I can request this? 

Thank you.

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