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H1 RFE documents - USCICS Online update

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Case Scenario: My employer said he submitted my H1 RFE documents 3 weeks back, but USCICS case status is not yet updated online. Another 1 week left for my RFE Date. Mine is premium processing. 


1. Is there anything I need to concern about?

2. Employer can provide any proof that he submitted my docs?

3. Can v call/ email anyone and ask whether docs reached or not?


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