URGENT: DS 160 Issue Unable to retrieve application

[mackd]

Guys

I have started a DS 160 form to book my appointment.I have completed booking my appointment at Matamoros mexico consulate. Now when I am trying to retrieve my application I am getting SURNAME or yr of Birth Not matching. What shall I do to retrieve it back. If there is no way and I have to start filling new one how can i update the new DS 160 number information to the consulate. 

I cannot cancel the appointment since I have booked the flight tickets and also I will loose my stamping date.

Please give your valuable suggestions. Thank You in advance

[girib]

It happened to me too. My appointment was in Ottawa, so I called the number on the Candian website and they were able to link the new DS160 but they had to cancel my current appointment date and reschedule, but I was lucky I got it for the next day.

I was also told that you could you also contact helpdesk by sending them an email and explaining the situation, these people will be able to update your DS-160 without rescheduling it, they got back to me in a day after I sent the email

canada_contactus+ca+info+en@visaops.net

 

Hi Sir/Madam,

 

This is  and I'm contacting you for requesting the change of DS-160 on my application, as was not able to retrieve the old DS-160. I've contacted via phone for updating but I was told that I cannot have the current visa scheduled date, as I've already purchased my travel tickets I don't want to reschedule it, could you please help me updating the new DS-160 with out loosing the current date please?

 

below are all my case details and attached are my new ds-160 confirmation page and visa appointment date.

 

Please let me know if you need any more information you can contact me via email or at 

 

Name: 

Passport# 

Date of birth: 

Appointment Date & Location:  14 November, 2016, 08:00 EST 

                                               Consular Section Location:

                                                490 Sussex Drive

 

 

                                                Ottawa,

                                                Ontario

                                                 K1N 1G8

Visa class: H1B

DS-160 on file:  

News DS-160: 

 

Kindly please process this as soon as you can, as I've less than a week.

 

[Shamboo]

Hi Mackd,

I am also facing the same issue. I also have appointment and booked tickets for matamoros for 19th. I need help how to retrieve it. Do you have any email address for reaching out to the right team for help on this. appreciate your response.

Thanks,

Shamboo

[mackd]

Hey Giri

Thank You for your suggestion. But my appointment is at Matamoros consulate trying to figure out what needs to be done. I tried calling the consulate but was unsuccessful.

 

[mackd]

Shamboo,

I tried calling the consulate but was unsuccessful. I am planning to take my new DS 160 number and having it updated on the bio metrics day.At this point I cannot cancel my appointment and rebook it. I have updated my profile with my Email Id please drop your number or give me your contact info we can discuss.

 

[Shamboo]

I tried calling the consulate and also emailing them and in both cases they said the DS-160 number can't be updated on user account without cancelling/rescheduling the current appointment it seems because it was given to a contracting company so they don't have that flexibility to adjust/update the new DS-160 Number it seems so i don't have other option other than cancelling it and re-scheduling it. Hope this helps.

Thanks,

Shamboo