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arun45

Problem with retrieving DS160

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I am facing problem using my Application ID that I generated 2 weeks ago.

Step1 :

I went to the following webpage: https://ceac.state.gov/GENNIV/Default.aspx and selected the location, then clicked the "Start Application". This generated the Application ID for me. I filled out the security question and printed the Application ID page for my reference in the future.

I immediately used the above generated Application ID to successfully book a visa slot for the location of my choice.

NOW THE PROBLEM:

Now, 2 weeks later, when I am using this Application ID to start filling my DS-160 Form. When I click on "Retrieve Application" button on the same webpage (pasted above), I enter the Application ID (generated in Step1), it asked me to enter the 5 letters in surname and DOB - I enter the requested info and click on "Retrieve Application" button, but it is saying the following:

Please correct all areas in error as indicated below. Once you have finished, click ‘Retrieve Application’ button to continue completing your online application form.

  • Surname does not match.
  • Year of Birth does not match.

I am shocked !!!

What am I doing wrong ?

Please help as I am very confused at this point, because, I used the same Application ID to book my Visa Slot, and this same Application ID is not working to complete my DS 160 Online Form.

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Hello Arun45

 

I am facing the same problem too, which i have created 2 days before, i don't no what went wrong.

 

and what was the solution you have taken. please hepl me out with this issue.

 

Step1 :
I went to the following webpage: https://ceac.state.g...IV/Default.aspx and selected the location, then clicked the "Start Application". This generated the Application ID for me. I filled out the security question and printed the Application ID page for my reference in the future.

I immediately used the above generated Application ID to successfully book a visa slot for the location of my choice.


Now, when I am using this Application ID to start filling my DS-160 Form. When I click on "Retrieve Application" button on the same webpage (pasted above), I enter the Application ID (generated in Step1), it asked me to enter the 5 letters in surname and year of birth - I enter the requested info and click on "Retrieve Application" button, but it is saying the following:

Please correct all areas in error as indicated below. Once you have finished, click ‘Retrieve Application’ button to continue completing your online application form.

  • Surname does not match.
  • Year of Birth does not match.


Please help as I am very confused at this point, because, I used the same Application ID to book my Visa Slot, and this same Application ID is not working to complete my DS 160 Online Form.

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Good morning ,i am facing the same problem right now, i am filling out a family member forms and now i can't get through again because its giving me the same error message , the surname and year of birth does not match ....i tried to use the link you suggested , its not coming up ...i tried the option of updating confirmation ID from the visa slot website ,i can only update just one of all of the forms , which is the one i used in booking the rest of the appointments , please help , the interview is in a week from now ...thank you. 

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