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URGENT: Case number not identified online

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On June 26 I got 221g-white slip when I appeared for H1B visa interview in Hyderabad and was asked to submit documents which I did.

I got a reminder phone call from the US Consulate on July 2 to submit a pending document and I did the same day.

On July 6, I check the status online using my case# and it showed 'Pending'.

Since past 2 days I've been checking the status and it shows my case number is not been identified.

Also today my wife appeared for H4 interview today and she got her visa approved.

Can someone tell me what this means as my case number is not being identified?

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I already mailed VFS with my passport details, they said they would check with US Consulate but no reply yet.

WHat I don't understand is how my wife already got her H4 visa approved while mine has been on hold.

Can anyone help?

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