SS545 Posted August 7, 2020 Report Share Posted August 7, 2020 Hi all , Ism trying to schedule visa appointment. I logged in thru my email I'd . When IAM filling filling up the principal applicant name and petitioner name on personal details page it says the details are already existing under other mail I'd ( which is my husband's email ). He went for his stamping 5 years back and logged in through his email I'd . So the same petitioner name are already under his email I'd . Now when IAM trying to enter for my appointment it's not allowing further, as it says these details are existing already under other email I'd ? Any idea what should I do . I contacted visa customer care they said the details and existing profile can be transferred to my email I'd . Ism not understanding as it won't be a problem in future? . Being H4 I need to enter the principal applicant details everywhere . Then why would that error comes . I hope any one could understand . IAM only confused with this Information. Quote Link to comment
nik125 Posted August 7, 2020 Report Share Posted August 7, 2020 this should not happen. it seems some bug in their system. Quote Link to comment
gopalakrishnach Posted August 10, 2020 Report Share Posted August 10, 2020 Seems a bug. In past did you create a visa appointment with another email id? If so I feel it is complaining about this. Quote Link to comment
Srutiindia Posted August 14, 2020 Report Share Posted August 14, 2020 (edited) Hi , Thanks for your both help and inputs. Yes I opened earlier with same info and same email I'd . Thats why i was having problem . Now I got through. Customer care at Consulate helped me getting back my login details . Thanks Edited August 14, 2020 by Srutiindia Correction Quote Link to comment
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