Without H4 visa passport returned after 221g_65 days

[usa@2016]

Hello All,

Looking some help here, I have attended H4 Dependent visa interview on 10/31/2018 and after simple Qs ( where do H1 works/live/marriage date/baby/age/return date/arrivals date/if any overstay) VO gave me 221G white slip and after 65 days, got an email saying, you're passport is ready for pickup at xxxx….location and after pickup I DONT FIND ANY VISA STAMP on it, but same 221G white slip with same tracking number with passport.

Sent an follow up email to embassy:

Few Qs here:

#is this common or any mistake from them ?

#what can we do now to get visa ? can we apply another H4 visa interview with same location ?

#if they return passport, is there any time period for it, still this application fall under 60-90 days as per their website ? as of now its already done with 65 days 

# Case last updated date was updated after 65 days later,  that is 01/04/2019, so are they count from this date or interview date.

 

Please help me on this . thanks in advance