aruncser Posted September 18, 2018 Report Share Posted September 18, 2018 Hi All, My case status is showing "Our unknown office will begin working on your case again". Generally in place of "Unknown" , the processing center name is mentioned. Since case number starts with WAC , so I'm assuming it's being processed at California Processing Center. But then why the dhs account page is showing like "unknown office" ? The regular case status portal is not recognizing my receipt number. So I'm checking it on DHS website "https://myaccount.uscis.dhs.gov". Has anyone else also facing similar issue ? Link to comment
aruncser Posted September 20, 2018 Author Report Share Posted September 20, 2018 Anyone else also facing similar issue ? Link to comment
JoeF Posted September 21, 2018 Report Share Posted September 21, 2018 That's obviously a website issue, looks like the database query to get the service center name failed. It is irrelevant for your case. Link to comment
Saran4512 Posted January 6, 2019 Report Share Posted January 6, 2019 Hello Aruncser, I am facing the exact issue, what you faced. 1. My Status is "Our Unknown office will begin working on your case again. We will mail you a decision or notify you if we need something from you." 2. Even my receipt number is not recognized in the regular case status portal. I am checking on the DHS website. Did you get any response later ?? Link to comment
Saran4512 Posted January 18, 2019 Report Share Posted January 18, 2019 Hello Aruncser, I got the below status in USCIS DHS website. On July 31, 2018, we received your response to our Request for Evidence for your Form I-129, Petition for a Nonimmigrant Worker, Receipt Number WAC181XXXXXXX. Our Unknown office will begin working on your case again. We will mail you a decision or notify you if we need something from you. What does the unknown office mean ?? And I didn't hear the result yet. Link to comment
xTDx Posted January 18, 2019 Report Share Posted January 18, 2019 49 minutes ago, Saran4512 said: Hello Aruncser, I got the below status in USCIS DHS website. On July 31, 2018, we received your response to our Request for Evidence for your Form I-129, Petition for a Nonimmigrant Worker, Receipt Number WAC181XXXXXXX. Our Unknown office will begin working on your case again. We will mail you a decision or notify you if we need something from you. What does the unknown office mean ?? And I didn't hear the result yet. WAC is from california centre. Its a website issue as stated above. Do not worry about it Link to comment
Saran4512 Posted January 25, 2019 Report Share Posted January 25, 2019 Hello xTDx, Thanks for the reply. But why it is taking this long...? It's almost 6 months. Link to comment
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