HelloPK Posted June 13, 2012 Report Share Posted June 13, 2012 Hi all, My husband received the H1b receipt with case number dated June 4th. When we search the case number on USCIS website, it says : "Your case can not be found at this time in My Case Status. Please check your receipt number and try again. If you need further assistance, please call the National Customer Service Center at 1.800.375.5283." Has anyone come across this scenario..? How to go about this...? Link to comment
SameerH1Bworker Posted June 13, 2012 Report Share Posted June 13, 2012 common issue. Wait for few days/weeks, you'll able to see. Link to comment
blueie Posted June 13, 2012 Report Share Posted June 13, 2012 Dashes ("-") should be omitted while entrying in USCIS site. Make sure that you will have 13 char length after removing this special char. Link to comment
livliv Posted June 13, 2012 Report Share Posted June 13, 2012 Online case status is not always the most accurate. Link to comment
Attorney_22 Posted June 13, 2012 Report Share Posted June 13, 2012 This is a common error on the USCIS online case status system. For an update in this situation is it advisable to contact USCIS directly via the 1-800 phone number. Link to comment
wiweq Posted June 13, 2012 Report Share Posted June 13, 2012 "For an update in this situation is it advisable to contact USCIS directly via the 1-800 phone number." => Only employer or attorney (who filled the petition) can call them, not the beneficiary. Link to comment
Applicant_786 Posted June 14, 2012 Report Share Posted June 14, 2012 Hello, Even my petition reached USICS Vermount on 4th June. I received the receipt notice yesterday from my Attorney. Even for me its giving same error, tired calling the 800 number as well. But the IVR just keep telling my Case does not exist and finally i had to hang my call.. No option by to wait. Keep posted if you are able to view your husband's case online Any one else facing this issue?? Link to comment
Applicant_786 Posted June 14, 2012 Report Share Posted June 14, 2012 Even i am having the same issue. No option but to wait..!! Link to comment
wiweq Posted June 14, 2012 Report Share Posted June 14, 2012 "Even for me its giving same error, tired calling the 800 number as well. But the IVR just keep telling my Case does not exist and finally i had to hang my call.."" => You are not supposed to call them. H1b is not your property. It’s property of your employer (they paid for this); only they can call them, and USCIS will only entertain them. Stay away from other's property. Link to comment
HelloPK Posted June 14, 2012 Author Report Share Posted June 14, 2012 Thank You All....! I will keep you posted.... Link to comment
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