Raghuks Posted January 16, 2017 Report Share Posted January 16, 2017 I went to Matamoros last year and had a successful stamping. My H1 is renewed and I would like to go to Matamoros for stamping again this month end. When I am trying to schedule a date through Visa appointment center(https://ais.usvisa-info.com/es-mx/niv), I was able to login to my existing account I created last year. Once I login I don't find any option to schedule a new appointment(I see all the details of last year appointment). If I try to schedule without signing in, it says email is already in use. I would like to know if Creating a new account with a different email address is the only option and if it is the right way to do it. Appreciate your inputs. Link to comment
shekar11# Posted January 16, 2017 Report Share Posted January 16, 2017 Contact customer service first. They will guide you. Link to comment
Tjgarla Posted January 17, 2017 Report Share Posted January 17, 2017 create a new account with new email ID and try doing it. Link to comment
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